BH QuickShip FAQ
1 how do I avoid paying customs duty on my packages
To avoid paying custom duties please ensure that your package value/cost stay below $100usd.
2 What will happened if I don’t clear my package after a month ?
After 5 days, storage fees starts adding on to your packages , when it gets to a month , your package will be auctioned off to clear freight charges.
3 How soon do I get a notification after my package is delivered in Florida?
You should be notified within 24 -48 after arriving as all packages need to be scanned and updated.
4 What should I do if my shipment is delayed?
If your shipment is delayed, please contact our customer support team immediately. We will investigate the cause and work on resolving the issue as quickly as possible.
5 Can I change my delivery address after my shipment has been sent?
Once your shipment is in transit, the address cannot be changed.
6 Can I ship hazardous materials or dangerous goods?
Shipping hazardous materials and dangerous goods is subject to strict regulations. Please contact us directly to discuss your specific needs and ensure compliance with all shipping regulations.
7 What should I do if my tracking number isn’t working?
If your tracking number isn’t updating or working, please double-check the number and allow some time for the system to reflect the updated information. If the issue persists, contact customer support for assistance.